policies
booking policy
At Siren Beauty Co, we take bookings for makeup services online, over the phone and in person.
When booking a service, please provide your name, contact information, and payment details via our intake form.
We require a deposit of $20 at the time of booking. This retainer is non-refundable and non-transferable. 50% of the total cost is due the day of booking, The remaining balance is due upon completion of the service.
Example:
$75 Service
-$20 retainer
Remaining balance is $55
$27.50 due by day of booking
$27.50 due after service is complete
We reserve the right to refuse service to any client who fails to comply with our booking policies.
payment policy
We accept payment in the form of cash, credit cards online, Stripe, Apple Pay and PayPal.
All services must be paid in full by end of appointment.
We do not offer payment plans or discounts for services.
We reserve the right to refuse service to any client who fails to comply with our payment policies.
Cancellation policy
We understand that life can be unpredictable and that sometimes appointments need to be cancelled. To ensure that all of our clients are treated fairly and respectfully, we require that all cancellations be made at least 48 hours in advance.
Cancellations made less than 48 hours before the appointment will result in the loss of any monies paid outside of the non-refundable retainer fee.
We reserve the right to refuse service to any client who fails to comply with our cancellation policies.
refund policy
At Siren Beauty Co, we strive to provide the highest quality services to our clients.
We have a no-refund policy.
If for any reason you are not satisfied with the services provided, please contact us immediately so that we can address the issue.
We reserve the right to refuse service to any client who fails to comply with our refund policies.
privacy policy
We take the privacy of our clients seriously.
We understand that when you provide us with your personal information, you trust us to handle it responsibly. We collect personal information for the purpose of providing services, such as contact information, payment details, and health information.
We will never sell or share your personal information with any third parties, unless required by law.
We take all necessary steps to protect your information and to ensure that it is only used for the purposes for which it was collected.
We reserve the right to refuse service to any client who fails to comply with our privacy policies.
code of conduct
We strive to create a safe, respectful, and inclusive environment for all of our clients.
We expect our clients to abide by the following code of conduct:
- Treat all clients and the artist with respect and courtesy
- Follow all safety and hygiene protocols
- Refrain from using any offensive language or gestures
- Refrain from using any illegal substances
- Refrain from using any inappropriate physical contact
We reserve the right to refuse service to any client who fails to comply with our code of conduct.
health + safety
We are committed to providing a safe and healthy environment for all of our clients and the arrtist.
We follow all relevant health and safety protocols, including:
- Properly sanitizing our equipment and workspace
- Wearing protective masks and gloves (when mandated)
- Strictly adhering to social distancing guidelines (when mandated)
- Disinfecting our workspace between each client
- Ensuring that all clients and staff are healthy and symptom-free
- Wash hands thoroughly before and after each appointment
- Dispose of all single-use products properly
- Refrain from touching the face or hair
- Refrain from using any products that contain harsh chemicals
We reserve the right to refuse service to any client who fails to comply
with our health and safety protocols.
client consent policy
We strive to provide a safe, respectful, and comfortable environment for all of our clients.
We require all clients to provide consent before any services are provided.
We require clients to provide written consent before any services can be provided.
We will never pressure a client into providing consent or into receiving a service
that they are not comfortable with.
We reserve the right to refuse service to any client who fails to comply
with our client consent policies.
accessibility policy
We are committed to providing an accessible environment for all of our clients.
We strive to ensure that our services and products are accessible to everyone,
regardless of physical or cognitive abilities.
We offer accommodations for clients with disabilities,
such as the ability to provide services in a client’s home or an alternate location.
We reserve the right to refuse service to any client who fails to comply with our accessibility policies.
